Privacy policy

Last updated: 27 November, 2025

This Privacy Policy describes how Arts of Devotion (“Arts of Devotion”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from artsofdevotion.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). By accessing or using any part of the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.

SECTION 1 – CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. When updated, we will post the revised version on the Site and update the “Last updated” date. Your continued use of the Site or Services after any changes constitutes acceptance of the revised Privacy Policy.

SECTION 2 – HOW WE COLLECT AND USE PERSONAL INFORMATION
We collect personal information in order to provide, improve, and operate the Services. Information may be collected directly from you, automatically through your device, or from third-party partners. We may use this information to process orders, communicate with you, personalize marketing, improve our Site, comply with legal obligations, and protect the security of users and the Services.

SECTION 3 – INFORMATION YOU PROVIDE DIRECTLY
We may collect the following information directly from you:
• Name
• Billing and shipping address
• Phone number
• Email address
• Account login information
• Items viewed, added to cart, or saved
• Messages sent to customer support

Some features may require you to provide certain information. Choosing not to provide required information may prevent access to specific features.

SECTION 4 – INFORMATION COLLECTED AUTOMATICALLY
When you access the Site, we automatically collect certain information through cookies, pixels, and similar technologies. This may include:
• IP address
• Browser type
• Device information
• Network connection information
• Pages viewed and time spent on the Site
• General usage behaviour

For details about cookies used through Shopify, please visit: https://www.shopify.com/legal/cookies

SECTION 5 – INFORMATION RECEIVED FROM THIRD PARTIES
We may receive information from third-party partners, including:
• Shopify, which powers our online store
• Payment processors
• Advertising and marketing partners
• Analytics providers

Any third-party information is treated according to this Privacy Policy.

SECTION 6 – HOW WE USE PERSONAL INFORMATION
We may use your information to:
• Process payments and fulfil orders
• Arrange shipping and deliveries
• Provide customer support
• Maintain your account
• Communicate relevant order updates
• Improve our services and website
• Detect and prevent fraud
• Provide marketing and advertising

We do not sell your personal data. However, we may share limited information with third-party advertising, marketing, and analytics companies in order to display relevant ads and measure campaign performance, where permitted by law.

SECTION 7 – USER-GENERATED CONTENT
If you submit reviews, photos, comments, testimonials, or any user-generated content on our Site or social media accounts, you grant Arts of Devotion a perpetual, worldwide, irrevocable, royalty-free license to use, reproduce, publish, display, modify, and distribute that content in any media, including for marketing, advertising, and promotional purposes, without requiring additional permission or compensation.
User-generated content posted publicly is visible to others, and we are not responsible for how third parties may use it.

SECTION 8 – HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your information to:
• Service providers such as payment processors, hosting providers, shipping partners, and analytics companies
• Marketing and advertising partners
• Legal authorities where required
• Affiliates within our business structure

We do not sell personal information. We may share certain information with advertising and analytics partners strictly to support marketing functions and improve service performance.

SECTION 9 – THIRD-PARTY LINKS
The Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of third-party websites. You should review those websites’ own policies before engaging with them.

SECTION 10 – CHILDREN’S DATA
Our Services are not intended for children. We do not knowingly collect information from individuals under the age of 16. If you believe a child has provided personal information to us, please contact us to request deletion.

SECTION 11 – SECURITY AND RETENTION
We implement reasonable security measures to protect your data. However, no system is completely secure.
We retain personal information only as long as necessary to:
• Provide the Services
• Maintain your account
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

SECTION 12 – YOUR RIGHTS AND CHOICES
Depending on your location, you may have the right to:
• Access your personal information
• Request deletion
• Request correction
• Request a copy (data portability)
• Opt out of marketing communications
• Limit certain data sharing where applicable
• Withdraw consent where applicable

You may exercise these rights by contacting us at the email below. We will not discriminate against you for exercising your rights.

SECTION 13 – COMPLAINTS
If you have concerns about our handling of your personal information, you may contact us using the details below. You may also have the right to lodge a complaint with your regional data authority.

SECTION 14 – INTERNATIONAL USERS
Your information may be stored or processed outside your home country, including in India, the United States, or other jurisdictions where our service providers operate. For EU/UK users, data transfers rely on lawful mechanisms such as Standard Contractual Clauses, where required.

SECTION 15 – CONTACT INFORMATION
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@artsofdevotion.com

INTERNATIONAL VAISHNAVA COLLABORATION LLP
Shop 305, Shiven Arise
Opp. Madhav Elegance
ISKCON Temple Road
Jahangir Pura, Surat
Gujarat – 395005
India

LLP Identification Number: ACF-7903
GSTIN: 27AAKFI5926M1ZS